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Trainer tip: If you are in a relationship (whether personal or work related) that you are not happy with, consider talking to the other person in an effort to connect about both your needs. Talking about it doesn’t guarantee that you will like the resolution, but not talking about it guarantees continued unhappiness. Read on for more.
Details...Trainer Tip: Have you heard the saying, “If it ain’t broke, don’t fix it”? Communication is like that too. Don’t try to adjust your communication and behaviors if they already work for you.
Details...Beginner Skill Level
Trainer Tip
1 - 2 minutes
Trainer Tip: Sometimes the people in our lives don’t yet have the skills to speak directly about what they want. When this happens we can make guesses about how they feel and what they want. This can lead to greater connection and chances we all can be more satisfied with our interactions.
Details...All Skill Levels
Trainer Tip
1-2 minutes
The highest leverage point for effective meetings is preparing with self inquiry. Before saying something, we can ask ourselves about who this is serving, what needs it serves to say it, if there is a request we want to make, how to make the request actionable, and more. If more people at meetings do this, it can reduce the overall number of tangents we experience at meetings.
Details...Trainer Tip: Notice where you're judging or blaming people for not meeting your needs. Strive instead to notice and name the related feelings and needs longing to be met. Ask a question to check with the other person about what they want and need. This can open up the conversation towards mutually beneficial solutions.
Details...Trainer Tip: In our effort to be heard, we often forget to listen. In fact, your need to be heard will not be met completely until you have heard how what you said affects the other person. If we want to ensure that we're heard we can ask the other person to reflect what they heard us say. And we can hear what's going on with them. It is important to remember that a dialogue is not complete until both people have been heard.
Details...Kathleen Macferran and Mary Mackenzie
Intermediate Skill Level
Video
1 hour, 8 minutes
Learn about the three stages of transition, and how staying connected to needs can help you remain oriented and grounded even through the most challenging transitions.
Details...Join Mary Mackenzie, Certified NVC trainer, as she offers ways to incorporate NVC empathy guesses, feelings and needs into everyday conversations. This approach is geared towards adding deeper connection to the natural flow of conversations. The technique has become known as Street Giraffe.
Details...