Listen in as Dian reframes the 4 steps of NVC (observations, feelings, needs, requests) into everyday words you might hear at work. Listen in as Dian presents the Four Steps of Collaborative Communication using everyday words you might hear at work: What is happening / what are you seeing or hearing? What is the impact internally for the people involved? What is driving the situation at a core level? and What will move the situation forward? Keywords: expression honesty presence strategies connection dialogue intention listening workplace naturalizing NVC business OFNR first session free Dian Killian